We want you to love your pearls but if you don’t you can return or exchange them up to 30 days from the date you received them.
To start a return or exchange, please email customerservice@hotgirlspearls.com
Once we receive your return, we will issue you a refund for the jewelry to your original form of payment minus $8.00 for a return label. Please note, we do not refund shipping.
If you want to return your product on your own, please include your packing slip and pouch and mail to:
OSW/Hot Girls Pearls
2940 Eisenhower St
Suite 100
Carrollton, TX 75007
If you have any questions, please email:
customerservice@hotgirlspearls.com