Returns and Exchanges

We want you to love your pearls but if you don’t you can return or exchange them up to 30 days from the date you received them.

To start a return or exchange, please email

Once we receive your return, we will issue you a refund  to your original form of payment minus $8.00 for shipping.  

If you want to return your product on your own, please include your packing slip and pouch and mail to:

OSW/Hot Girls Pearls

3200 Commander Dr #100

Carrollton, TX 75006

If you have any questions, please email: or call us at 800-951-6171